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Cancellation Policy
48 Hour Cancellation Policy for Bookings
Our goal is to provide quality health care in a timely manner. Our cancellation policy enables us to better utilise available appointments for our patients in need of our service.
Please note that if you miss an appointment or reschedule within 24 hours, a $60 administration fee will be charged.
Same day “no shows” will incur 100% of the appointment rate.
Please be courteous and notify us by WhatsApp message if you are unable to attend an appointment within 48 hours of your scheduled appointment. You can text us via the number below from your mobile.
- Taka (Massage): +61 430 049 749
- Mako (Beauty): +61 432 811 183
Then, we will be able to allocate this time to someone who requires an appointment. Thank you for understanding.
Would you like to change or cancel your booking before 48 hour of your booking? Please use our Contact Form.
Cancellation Policy – Gift Vouchers
Cancellation Policy for Gift Vouchers
If for any reason you are unhappy with your purchase of vouchers, you can start a cancellation and refund process within 14 days from the purchase date.
Order cancellation is only for the purchased person, so please find your order number, which starts with #AB on your order confirmation e-mail, and notify us of your cancellation request from our Contact Form. We will get back to you soon.
Privacy Policy
Your privacy is important to us.
We take your privacy and security seriously. Our website, like many others, stores and retrieves information on your browser using cookies. We explain how we use your data on our website.
For more information, please read our Privacy Policy
Would you like to discuss the matter with us? Please Contact Us.
Terms of Use
Using Our Website
Please read our Terms of Use carefully before using our website.
For more information, please read our Terms of Use.
Would you like to discuss the matter with us? Please Contact Us.